About:

Belasis' Marketing Automation transforms your business into an intelligent hub for relationships, marketing, retention, and automated growth. Far beyond just sending automatic messages, the module was developed to function integrated with the calendar, customer behavior, financial records, campaigns, and company operations in real time.

Today, Belasis has one of the most complete automation modules on the market for the beauty and aesthetics segment. While other solutions only work with simple messages or generic broadcasts, Belasis connects automation, CRM, customer behavior, and continuous relationships in a single integrated platform.

The system allows you to automate highly strategic campaigns to increase retention, reduce no-shows, improve relationships, and generate new sales automatically. All of this without depending on an entire marketing team performing manual tasks every day.

Among the available features, the business can automate:

• birthday messages;

• recovery of inactive customers;

• reminders to prevent forgotten appointments;

• pre and post-service messages;

• campaigns to encourage return visits;

• automatic update of booking status;

• welcome messages for new customers;

• incentives for customers to book online;

• automatic cashback delivery;

• package expiration alerts;

• automated billing;

• targeted campaigns;

• automated relationship building based on customer behavior.

All of this working automatically, integrated into the real operation of the business.

Benefits:

Less manual work, more active relationships, and campaigns running automatically every day. Belasis' automation drastically reduces the time spent by the team on repetitive messages, collections, confirmations, and relationship campaigns.

Another great differentiator lies in the operational intelligence of the module. Campaigns do not just work as generic broadcasts, but as automations connected to actual customer behavior and operational data. This greatly increases the efficiency of actions and improves business results.

The company also gains more operational productivity and can reduce the need for an entire team dedicated solely to manual relationship management and marketing. Many actions that would normally require several people working daily now happen automatically.

In addition, the module helps to strengthen relationships, improve the customer experience, increase retention, and reduce no-shows through highly personalized and strategic automated communications.

Another important benefit lies in operational centralization. Calendar, CRM, finance, and campaigns working integrated into a single platform, without depending on multiple disconnected tools.

Expected results:

More bookings, increased customer retention, reduced empty slots, and revenue growth through automated campaigns running continuously.

The company starts to have a more active relationship, more engaged customers, and much more operational predictability. No-shows and forgotten appointments decrease, return campaigns work automatically, and inactive customers are recovered without manual effort from the team.

The result is a smarter, more organized, and scalable operation, serving as a strategic tool for business growth.

In addition, the team gains more time to focus on service, sales, and the customer experience, while automation keeps relationships, campaigns, and communication running automatically every day.

This feature may be included or purchased as an add-on, depending on the chosen plan.