About:

Belasis' CRM transforms the system into a complete relationship, service, and sales hub integrated into the business operation. Conversations, customers, schedules, campaigns, service history, and important information all work connected in a single, organized structure.

Unlike traditional market solutions, Belasis' CRM was developed specifically for beauty and aesthetics operations, working integrated with the schedule, financial records, automations, campaigns, and customer behavior in real time.

This is one of Belasis' most exclusive features and a major competitive differentiator for the platform. While other solutions use separate tools for customer service, CRM, and automation, Belasis connects everything within the operation itself. Today, this CRM model is practically unique in the market.

Benefits:

Faster service, more organized relationships, and centralized communication. The entire team can track conversation history, customer information, schedules, and business opportunities in a single place.

The CRM also allows you to automate confirmations, reminders, campaigns, customer win-backs, and relationship-building actions without relying on manual processes. This improves team productivity, reduces communication failures, and keeps active contact with customers in a much smarter way.

Additionally, the feature helps strengthen relationships, increase customer retention, and create a more modern and professional experience for the company's clients.

Expected results:

More bookings, more active relationships, and increased productivity for the customer service team. The company gains operational speed, reduces information loss, and improves its ability to follow up on customers and business opportunities.

The CRM also helps increase frequency of visits, improve calendar occupancy, and create much more efficient campaigns through intelligent automations and continuous engagement.

The result is a more organized, modern, and integrated operation, using the customers' main communication channel as a strategic growth tool for the business.

This feature may be included or can be purchased as an add-on, depending on the chosen plan.